3 Easy Ways to License Your Pet!

Have you previously licensed a pet?

If you’ve ever licensed before with the City of Port Colborne, we likely have your record on file.

Create a New Account

About You


This is the information you'll need to login to your online account and renew your pets' licences in the future. Entering your date of birth is optional and is used to determine eligibility for discounts on licensing fees.

In order to take advantage of all of DocuPet's awesome services, please read and accept our terms and conditions: DocuPet Terms of Service (Opens in a new tab)

Contact Details


It's important to keep your contact information accurate. If somebody finds your pet, this is how we'll get in touch!

Licensing Address


Enter your pet's primary home address. It's important this address is accurate and always up to date in the event that your pet ever becomes lost.

Mailing Address


Your mailing address is where we send your tags and membership package. If this is different from your licensing address, uncheck the box and enter the address.

Your Pets' Information


Enter your pets' information here. Click "Add Pet" to add an additional pet; click "Remove Pet" if you've accidentally added one too many.

Add Pet

Click here

step

1

Give us a call

If you would like to license over the phone, give one of our helpful customer service representatives a call at 1-855-249-1370. Our customer service hours are 9:00 AM – 8:00 PM EST, Monday through Friday.

Please note we are only able to accept credit card (Mastercard, VISA, VISA Debit or American Express) payments over the phone.


step

2

Our representatives will help complete your registration

Our representatives will enter the required information into our system on your behalf. You will be required to pay a fee for each of your dogs' licences as per the fee schedule below.

Fertile Dog
Nov 1 – Mar 15 $25.00
After Mar 15 $35.00
Spayed/Neutered Dog
Nov 1 – Mar 15 $15.00
After Mar 15 $25.00

You will also be sent an email with a receipt and link to activate your online account where you can upload more information about your dog. If you do not have an email address your activation code will be mailed to you along with your tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your dog safe

Once you receive your dogs's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your dogs's profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your dog ever goes missing.

step

1

Download or pick up a registration form

If you would like to mail your registration form or complete it prior to arriving at one of licensing locations, you can download and print our offline form.

Download Offline Form

Otherwise you can visit one of the following vendor locations to pick up a form and license in person:

  • Welland and District SPCA
    60 Provincial St
    Welland ON L3B 5W7

step

2

Complete the registration form

First time licences require you to provide basic details about your dog as well as your contact information. This not only allows us to ship you your dog's tag, it’s also used to reunite you with your dog if they are ever lost.

You will be required to pay a fee for each of your dogs' licences. Please see the fee schedule below.

Fertile Dog
Nov 1 – Mar 15 $25.00
After Mar 15 $35.00
Spayed/Neutered Dog
Nov 1 – Mar 15 $15.00
After Mar 15 $25.00

We only accept cheques, Visa and MasterCard by mail. If you are visiting one of our vendor locations you may pay by cash, cheque, debit or credit card. Please make all cheques payable to the Welland and District SPCA.

Mail your form to:

706 East Main St
Welland ON L3B 3Y4

OR drop it off at one of the vendor locations listed above.

After your registration and payment has been received and processed our records will be updated to reflect an active licence status and your tags will be shipped within one business day from being entered in our system.

It is important to note that mailed and in-person applications are not always entered into our system immediately and this will often delay the shipment of your dog's tag. If you would like to ensure your dog's licence application is processed right away please license online, or by phone.

You will be sent an email with a receipt and link to activate your online account where you can upload more information about your dog. If you do not have an email, your activation code will be mailed to you along with your dog's tag. Please note that you will need a valid email to setup your online DocuPet profile.


step

3

Keep your dog safe

Once you receive your dogs's tag in the mail in approximately two weeks time, make sure you attach it to their collar. It’s also important to ensure your dogs's profile is complete and up to date and that you’re familiar with DocuPet’s Lost Pet Service in the event that your dog ever goes missing.